Just to say thanks very much for the intervention today to resolve a problem which we only reported on the previous day. Such prompt customer service is not always the case with many companies and we much appreciate the visit as well as the helpful attitude and quality of work.
“As you can see the handrail is on,it fitted perfectly.Your customer service is excellent and I will definitely recommend your firm to anybody I know who is thinking of purchasing your products.Once again many thanks for what you did and the superb service you gave.”
” Just a quick note to say how pleased I am with the balustrade I have recently received. The service has been first class, the product looks great & the quality of finish is excellent. Delivery was prompt and very helpful. It’s not often I get the opportunity these days to complement a company on its service, but on this occasion it is well deserved. I will certainly recommend you to anyone I know who is considering purchasing a similar product “
Ian Ross. Manchester
Chris, Chris & LeonJust a quick note to say what a pleasure it has been to deal with your business – from the first phone call through to delivery you have all been very helpful, provided sound advice and most importantly delivered a great product quickly. I will be sure to recommend your business to family and friends in the future. Thank you.
Simon Quinn, Bristol
I just want to say “Thank you” for the amazing service and on time delivery.
It was so easy to deal with you, and the fact that you were available by text and e-mail made things very easy. You were even available on a Sunday!!
Samples were sent on time and delivery was well within the time frame.The product quality looks excellent. Thank you ever so much.
David Haskins “Contented Customer”
Good morning Chris,
11.15am and your chappie has just left – a really nice polite guy.
Well. what service! Thanks very much, we will be recommending you.
We just wanted to thank UK Glass products for supplying a great product (which is surprisingly straight forward to install) and also providing an excellent customer service from initial enquiry through to on time delivery and beyond. You responded to my technical and not so technical questions quickly and efficiently every time. Even the after sales service is excellent sorting out the replacement piece of glass I needed because of my initial measurement error. Please see attached photos of the finished product and again thanks from Tina and myself.
Wabtec Rail Limited
Hi Chris, just to let you know I ‘m absolutely delighted with the glass balustrade which you will see from the photo is now fitted. This is a very high quality product, and as a company you have been extremely helpful throughout. The installation was completed by Andrew Grant Carpentry Ltd.
If you have any prospective customers who would like to see the finished product as installed then they would be more than welcome to visit.
“Excellent products and exceptional service”